Shipping policy

Last updated: June 2026

Shipping coverage

We ship to Spain, Brazil, and several countries across Europe, the Americas, and beyond. The destination is confirmed at checkout.

Shipping costs

🇪🇸 Spain: free shipping.
🇧🇷 Brazil: frete grátis.
🌍 International: rate shown at checkout.

Delivery times

Orders are processed within 1-3 business days. Estimated delivery is 15 to 25 business days depending on the destination. Times are estimates and may vary due to peak season, customs, or carrier factors.

Tracking

All orders include a tracking number. You will receive it by email once your order is dispatched, so you can track it at any time.

Customs and import duties

Depending on the destination country, taxes or customs charges may apply, which are the customer's responsibility. Please check your country's regulations.

Order not received or delayed

If your order does not arrive within the estimated time frame, write to us at contacto@storeup.store. We will investigate with the carrier and, if unresolved, we will offer you a reshipment or a refund.